This policy covers personal and business information submitted through exmartenergy.com, the application forms, and the client platform.
Company registration details, authorised representative names and contact details, the commercial content of your submissions, uploaded documents, and technical data such as IP address and browser type.
To review and qualify submissions, verify counterparties, match requirements against opportunities, coordinate transactions, meet legal and regulatory obligations, and communicate with you about your submission.
With ExMart Energy staff on a need-to-know basis, with verification and screening providers, and with a counterparty only after you have been introduced. Commercial terms may be shared under a party code without identifying you.
For as long as your account is active, and afterwards for the period required by applicable law and by the non-circumvention terms of any introduction made.
Depending on your jurisdiction you may have rights to access, correct, delete, restrict or port your information, and to object to certain processing. Contact the compliance team to exercise them.
Access is restricted by role, transfers are encrypted, and identity information is held separately from commercial listings. No system is perfectly secure, and we do not claim otherwise.