Frequently Asked Questions

Trade licence, certificate of incorporation, address proof, authorised representative identification, ownership declaration, and a bank letter. Sanctions and PEP screening run alongside.

Most reviews complete within a few working days once every document is supplied. Missing bank letters are the most common cause of delay.

No. Every market figure shown on this platform is illustrative and marked as such. Executable pricing is agreed between counterparties inside a transaction.

Yes. Verified clients can build watchlists and set price or percentage-movement alerts on any tracked instrument.

Use Post Buy Inquiry or Post Sell Inquiry in your dashboard. Your company is never named — counterparties see only your party code.

ExMart reviews eligibility, confirms verification status, and may open a private introduction or deal room once both sides have accepted in principle.

Specifications, procedures, inspection requirements, contracts and transaction files. Every document is stored in two forms — the original stays with ExMart, and a redacted copy is what a counterparty may see.

Counterparty identities are masked behind party codes, documents are redacted before sharing, and identity is released only by an authorised person once the agreements are in force.

Yes. ExMart Trade coordinates commercial terms, documentation, inspection and delivery through a secure deal room shared by approved participants.

Commission is agreed before an introduction and recorded in an IMFPA. It may be per unit, a percentage, a flat fee, per lifting, spread-based, tiered, or a combination, and can be split across several beneficiaries.

ExMart Logistics coordinates vessel nomination, inspection appointment, loading windows and delivery milestones, and keeps both sides informed through the deal room.

Only ExMart Verify and Compliance during review, and the Account Owner and CEO when releasing an introduction. Counterparties never see it through the platform.